Cloud & Systems Engineer
Network & Security Engineer
Business Development Manager
Solutions Engineer
Cloud & Systems Engineer
This is a mid-level IT position where you will focus on the maintenance and support of business clients on a regular basis. This role will develop and prepare you for the next career pathway as a Senior Cloud and Systems Engineer.
Who YOU Are?
- Are passionate about working on cutting-edge, high-profile projects and are motivated by delivering solutions on an aggressive schedule?
- Aren’t satisfied with the status quo, and regularly look for creative ways to solve problems and help your team meet commitments
- Are insatiably curious you ask why, you explore, and you’re not afraid to blurt out your crazy idea
- Are a strong self-performer that also flourishes in a team setting; and enjoy being nurtured/mentored by expert-level engineers as part of your projects
- Love learning new technologies and sharing them with your team
- Have a keen interest in using any and all appropriate tools
- Have strong verbal and written communication skills, due to the dynamic nature of collaborations with customers, vendors, and other engineering teams to solve complex business problems together
- Use your experience and leadership skills to motivate your teammates to deliver high-quality results in a fast-paced work environment
- Are obsessed with automation, simplicity, and smooth-running systems
What you’ll be doing
- Serve as a member of the technical team for the implementation of enterprise platforms.
- Maintain solutions that ensure maximum flexibility and scalability, while meeting all required security controls.
- Support the development of all required documentation necessary to support the engineering, security, and operational processes.
- Perform business and technical alternative analysis for any/all aspects of the solution, aiding the customer in making decisions along the way.
- Facilitate the transition of the solution to operations, initially and ongoing ensuring at all times the system is operating within the anticipated operating boundaries.
- Technically you will be working with these technologies but not limited to: Windows Server and Hyper-V, Microsoft Exchange, VMware Suite, Virtual Desktop Infrastructure, Veeam, Nutanix, Microsoft Technologies (Intune, O365 Azure, etc), BCDR, ICT Hardware (Servers, SAN, NAS, HCI, Fabric Switches, Switching, WAP, etc), IaaS, PaaS and SaaS
Qualifications
- Tertiary qualification or equivalent experience in information technology, with work experience, is required.
- Minimum 2 years of ICT industry experience
Desired Technical Skills and Competencies
- Working Knowledge following system architectures – Client/Server, Active Directory, SAN, backup systems, Virtualization (VMWare and Nutanix) and Microsoft Applications (eg. Exchange, SCCM, SharePoint), Virtual Desktop Infrastructure,
- Recent industry certifications from any of the following vendors would be an advantage:
- Microsoft
- VMware
- Nutanix
- Cisco
- Azure
- AWS
- CAPM
- ITIL
- Linux
- Strong hands-on IT support experience with a multiplatform environment
- Knowledge of Unix, Linux, and Solaris operating systems would be an added advantage
- Proficient with Windows OS and server systems
- Ability to work flexible working hours
Network & Security Engineer
This is a mid-level IT position where you will focus on the maintenance and support of business clients on a regular basis. This role will develop and prepare you for the next career pathway as a Senior Network & Security Engineer.
Who YOU Are?
- Are passionate about working on cutting-edge, high-profile projects and are motivated by delivering solutions on an aggressive schedule?
- Aren’t satisfied with the status quo, and regularly look for creative ways to solve problems and help your team meet commitments
- Are insatiably curious you ask why, you explore, and you’re not afraid to blurt out your crazy idea
- Are a strong self-performer that also flourishes in a team setting; and enjoy being nurtured/mentored by expert-level engineers as part of your projects
- Love learning new technologies and sharing them with your team
- Have a keen interest in using any and all appropriate tools
- Have strong verbal and written communication skills, due to the dynamic nature of collaborations with customers, vendors, and other engineering teams to solve complex business problems together
- Use your experience and leadership skills to motivate your teammates to deliver high-quality results in a fast-paced work environment
- Are obsessed with automation, simplicity, and smooth-running systems
What you’ll be doing
- Serve as a member of the technical team for the implementation of enterprise platforms.
- Maintain solutions that ensure maximum flexibility and scalability, while meeting all required security controls.
- Support the development of all required documentation necessary to support the engineering, security, and operational processes.
- Perform business and technical alternative analysis for any/all aspects of the solution, aiding the customer in making decisions along the way.
- Facilitate the transition of the solution to operations, initially and ongoing ensuring at all times the system is operating within the anticipated operating boundaries.
- Technically you will be working with these technologies but not limited to Routers, Switches, Wireless Access Points, Unified Communications Systems, PBX, SD-WAN, Load Balancers, SDN, Edge Security, Email Security, Cloud App, and Endpoint Security
Qualifications
- Tertiary qualification or equivalent experience in information technology, with work experience, is required.
- Minimum 2 years of ICT industry experience
- Industry certifications: CCNA and NSE 4
Desired Technical Skills and Competencies
- Practical Knowledge following network architecture – OSI Model, Switching, Routing, Load Balancing, VPNs, IPSEC, MPLS, WAN, QOS, VOIP, HSRP, VRRP, VPC, MLAG, LACP, DNS, DHCP, SIP, AAA, TACACS+ and Radius
- Recent industry certifications from any of the following vendors would be an advantage:
- Ruckus
- Mellanox
- Meraki
- Yeastar
- Cisco
- Fortinet
- CAPM
- ITIL
- TrendMicro
- Strong hands-on IT support experience with a multiplatform environment
- Knowledge of Basic Scripting
- Solid Understanding of TCP/IP and underlying protocols
- Ability to work flexible working hours
Business Development Manager
The Business Development Manager will report directly to the Manager Sales & Marketing and identify new business opportunities in order to generate revenue, improve profitability and help the business grow.
As an integral member of the Sales and Marketing Team, the ideal candidate will be an accomplished and highly skilled professional.
Who YOU Are?
- Strong experience working as a Sales/Account Executive
- Exceptional written and oral communication skills with the ability to translate business requirements and specifications into easily understood business opportunities with a variety of stakeholders
- Ability to work in a team and collaborate effectively
Proven experience in establishing and maintaining strong relationships with senior management and staff within the client environment - An understanding of some or all: daily operations, contract adherence, monitoring and reporting, financial management of marketing, bid preparation, offer definition, value propositions, and risk management
- Ability to think strategically, make an impact, leverage expertise, change and improve solutions and processes
- Ability to think strategically, convert ideas into vision, and lead others with opportunities
- Experience with CRM, Sales Pipeline & Funnels, Digital Marketing, and Brand book
- Leadership and management skills
- Ability to multi-task and adapt to changes quickly
- Self-motivated with the ability to work in a fast-moving environment
What you’ll be doing
- Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs
- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them
- Identifying and developing new business through networking and courtesy follow-up calls
- Preparing and delivering customer presentations and demonstrations of the solution, articulately and confidently
- Marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events
- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
- Developing effective sales plans using sales methodology
- Networking with existing customers in order to maintain links and promote additional products and upgrades
- Handling hardware or software problems and faults and referring to specialist technical colleagues
- Responding to tender documents, writing proposals, reports, and supporting literature
- Managing your own diary in order to organize and prioritize daily and weekly goals
Qualifications
- Tertiary qualification or equivalent experience in Information Technology, Business Studies, Marketing, or related discipline, with work experience, is required.
- Minimum 2 years of ICT industry experience at an Enterprise Scale
Desired Skills and Competencies
- General Knowledge following IT architectures – Compute, Storage, HCI, Virtualization, Networking, Cyber Security, Cloud Technologies
Possess a clean and valid driver’s license (Group 2) - Takes accountability and ownership
- Someone who will live and nurture the VirtualFlex brand and story
- Self-motivation and a competitive, results-driven attitude, passion, dedication, and focus
- Stamina, resilience, and the ability to work well under pressure
- Articulate and confident presentation skills and professional telephone manner
- Time-management skills and the ability to prioritize
- Persuasive and influential verbal communication skills
- Possess ICT Vendor Certification such as Cisco, VMware, Veeam, Lenovo, and Microsoft would be advantageous
Solutions Engineer
This is a Presales Technical position where you will gather requirements, review and design solutions that will be proposed as solutions to our customers. This role requires a deep understanding of enterprise solutions, along with top-level skills in pre-sales, especially the ability to understand complex technical environments and business needs. Working closely with the Sales Team for support of Product Demo and responding to technical queries.
Who YOU Are?
- You will be responsible for designing and presenting solutions for our diverse customers
- Are passionate about working on cutting-edge, high-profile solutions and are motivated by delivering solutions on an aggressive schedule
- Aren’t satisfied with the status quo, and regularly look for creative ways to solve problems and help your team meet commitments
- Are insatiably curious you ask why, you explore, and you’re not afraid to blurt out your crazy idea
- Love learning new technologies and sharing them with your team
- Have a keen interest in using any and all appropriate tools
- Have strong verbal and written communication skills, due to the dynamic nature of collaborations with customers, vendors, and other engineering teams to solve complex business problems together
- Use your experience to motivate your teammates to deliver high-quality results in a fast-paced work environment
- Have the ability to multitask and work with limited supervision
What you’ll be doing
- Improve customer service, perception, and satisfaction
- Is expected to perform Presales Solution activities and respond to tender solutions
- Preparing cost estimates for professional services (deployment, migration, implementation, workshops, etc.)
- Is expected to create Conceptual and logical level Architectural documents and assist in operational documentation where required
- Developing overall solutions including high-level design, bills of materials, and responding to customer technical inquiries
- Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
- Identify sales opportunities and engage the internal sales team
- Provide technical advice to clients, Account Managers, Coaching and Management Teams
- Address client’s current and future requirements in order for them to secure their business interests
- Present solution options to Senior Management and various stakeholders (C-Suite & Directors).
- Develop and refine pre-sales material (documentation, presentations, written requirements, and strategic direction) content to strengthen offerings, response collateral, and customer responses
- Help establish a pre-sales path to proof-of-concept prototypes that assess the feasibility of solutions and demonstrate to our clients/partners how technology can be leveraged.
Qualifications
- Tertiary qualification or equivalent experience in information technology, with work experience, is required.
- Minimum 3 years of ICT industry experience at the Enterprise Scale in design and implementation
Desired Technical Skills and Competencies
- Working Knowledge following architectures – Routing and Switching, IT and Information Security, Virtualization, Hyper-converged Infrastructure, Messaging Platforms, Hybrid/Private/Public Cloud, Virtual Desktop Infrastructure, Business Continuity, and Disaster Recovery, 3 Tier Architectures, and Datacenter
Infrastructures - Recent industry certifications from two of the following vendors:
- Microsoft
- Cisco
- Palo Alto
- Fortinet
- Barracuda
- Meraki
- Ruckus
- Mellanox
- VMware
- Nutanix
- Azure
- AWS
- PMP
- Strong Project Management skills and meticulous design approach
- Knowledge of Basic Programming
- Solid Understanding of TCP/IP and underlying protocols
- Proficient with Windows OS and server systems including Linux Distro’s
- Ability to work flexible working hours
- Strong Documentation and Presentation skills
- Excellent problem-solving, analytical, and logical skills